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Hotels is a leading online accommodation booking platform serving travelers in the United States and around the world. Established in 1991, Hotels has grown into a global leader in the travel industry, offering a vast selection of lodging options to suit every preference and budget. As a subsidiary of Expedia Group, Hotels benefits from advanced technology and an extensive network, ensuring guests receive reliable service and access to thousands of properties worldwide.
The Hotels platform features an inventory of over 325,000 properties across approximately 19,000 locations globally. This includes hotels, bed and breakfasts, condos, resorts, and other lodging types designed to cater to both leisure and business travelers. The user-friendly website and mobile apps make it easy to search for accommodations based on location, price range, amenities, guest reviews, and more.
Accommodation Options at Hotels
Travelers using Hotels can choose from a diverse range of lodging options tailored to different needs and budgets. Whether searching for luxury hotels in major cities or affordable motels along highways, there are choices suited for families, solo adventurers, couples, or business professionals. The platform provides detailed property descriptions and high-quality images so customers can make informed decisions.
User Experience and Booking Features on Hotels
The Hotels website and mobile apps are designed for ease of use. Guests can filter search results by criteria such as location proximity, star rating, price per night, amenities like free Wi-Fi or breakfast included, accessibility features for travelers with disabilities, property type, or guest ratings. Over two million verified user reviews provide additional guidance for customers making their choices.
Loyalty Program: One Key at Hotels
Hotels offers a loyalty program called One Key that integrates rewards across multiple Expedia Group brands. Members can earn points on eligible bookings made through Hotels as well as other participating platforms within the group. Points can be redeemed for future stays or benefits across various travel services.
Mobile Accessibility with Hotels Apps
The dedicated mobile applications for iPhone and Android devices allow users to book accommodations on the go. Exclusive mobile-only deals are available through these apps along with reservation management tools accessible in more than 30 languages.
Competitive Pricing at Hotels
The platform is recognized for its competitive hotel rates. Frequent last-minute deals give travelers flexibility when planning trips. Additionally, the price match guarantee ensures that guests secure the best available rates when booking through Hotels.
Hotel Price Index: Industry Insights from Hotels
The Hotel Price Index (HPI) from Hotels is a biannual report analyzing trends in international hotel room prices paid by guests. The HPI provides valuable insights into pricing trends by destination worldwide—supporting research needs for journalists or industry professionals seeking data-driven perspectives on hospitality costs.
Brand Identity & Advertising Initiatives of Hotels
The brand’s recognition has been enhanced by distinctive advertising campaigns such as those featuring Captain Obvious—a character delivering straightforward commentary about choosing Hotels as the clear option for booking stays. Brand visibility is further strengthened through sponsorships with major sports organizations including UEFA Champions League and NBA partnerships.
Customer Support & Accessibility at Hotels
Hotels provides 24/7 customer support via call centers so guests receive assistance whenever needed during their travel planning or stay process. Both website and app interfaces prioritize accessibility with information about property amenities catering specifically to travelers with disabilities.
How to apply a discount code on Hotels
How do I apply a coupon or promo code when booking on Hotels?
To use a coupon or promo code on Hotels, select your accommodation and booking details, then proceed to the payment section. Enter your discount code into the designated field before you complete your reservation. The system will validate it and apply the corresponding discount if the code is valid for your booking.
Does Hotels have a loyalty rewards program for frequent customers?
Hotels participates in the One Key loyalty program, which lets members earn points on eligible bookings. These points can be redeemed for future stays or travel benefits across Hotels and other Expedia Group brands, providing added value for repeat customers.
What types of accommodations can I book on Hotels?
Hotels offers a wide selection of lodging options suitable for various travel needs and budgets. Choices include hotels, bed and breakfasts, condos, resorts, and apartments, all searchable by criteria like location, price, amenities, and guest reviews.
Can I get assistance if I have issues during booking or my stay through Hotels?
Hotels provides 24/7 customer support via call centers. If you encounter any issues before, during, or after your stay, you can contact customer service at any time for assistance and guidance.
Are there exclusive deals available when booking through the Hotels mobile app?
The Hotels mobile app for iPhone and Android offers exclusive mobile-only deals. In addition to standard website offers, these app-specific promotions can provide extra savings for users who book accommodations through their mobile devices.
Hotels Discount: Members receive a 25% discount or more at hotels. Book anytime. đźš« 5/26/25 |
Hotels Discount: Customers receive 25% off or more. đźš« 5/26/25 |
Hotels Discount: Customers receive 25% off or more. đźš« 5/26/25 |