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Hotels is a leading online accommodation booking platform serving travelers in the United States and around the world. Established in 1991, Hotels has grown into a global leader in the travel industry, offering a vast selection of lodging options to suit every preference and budget. As a subsidiary of Expedia Group, Hotels benefits from advanced technology and an extensive network, ensuring guests receive reliable service and access to thousands of properties worldwide.
The Hotels platform features an inventory of over 325,000 properties across approximately 19,000 locations globally. This includes hotels, bed and breakfasts, condos, resorts, and other lodging types designed to cater to both leisure and business travelers. The user-friendly website and mobile apps make it easy to search for accommodations based on location, price range, amenities, guest reviews, and more.
Accommodation Options at Hotels
Travelers using Hotels can choose from a diverse range of lodging options tailored to different needs and budgets. Whether searching for luxury hotels in major cities or affordable motels along highways, there are choices suited for families, solo adventurers, couples, or business professionals. The platform provides detailed property descriptions and high-quality images so customers can make informed decisions.
User Experience and Booking Features on Hotels
The Hotels website and mobile apps are designed for ease of use. Guests can filter search results by criteria such as location proximity, star rating, price per night, amenities like free Wi-Fi or breakfast included, accessibility features for travelers with disabilities, property type, or guest ratings. Over two million verified user reviews provide additional guidance for customers making their choices.
Loyalty Program: One Key at Hotels
Hotels offers a loyalty program called One Key that integrates rewards across multiple Expedia Group brands. Members can earn points on eligible bookings made through Hotels as well as other participating platforms within the group. Points can be redeemed for future stays or benefits across various travel services.
Mobile Accessibility with Hotels Apps
The dedicated mobile applications for iPhone and Android devices allow users to book accommodations on the go. Exclusive mobile-only deals are available through these apps along with reservation management tools accessible in more than 30 languages.
Competitive Pricing at Hotels
The platform is recognized for its competitive hotel rates. Frequent last-minute deals give travelers flexibility when planning trips. Additionally, the price match guarantee ensures that guests secure the best available rates when booking through Hotels.
Hotel Price Index: Industry Insights from Hotels
The Hotel Price Index (HPI) from Hotels is a biannual report analyzing trends in international hotel room prices paid by guests. The HPI provides valuable insights into pricing trends by destination worldwide—supporting research needs for journalists or industry professionals seeking data-driven perspectives on hospitality costs.
Brand Identity & Advertising Initiatives of Hotels
The brand’s recognition has been enhanced by distinctive advertising campaigns such as those featuring Captain Obvious—a character delivering straightforward commentary about choosing Hotels as the clear option for booking stays. Brand visibility is further strengthened through sponsorships with major sports organizations including UEFA Champions League and NBA partnerships.
Customer Support & Accessibility at Hotels
Hotels provides 24/7 customer support via call centers so guests receive assistance whenever needed during their travel planning or stay process. Both website and app interfaces prioritize accessibility with information about property amenities catering specifically to travelers with disabilities.
How to apply a discount code on Hotels
How do I apply a discount code when booking through Hotels?
You can apply a discount code on Hotels by entering it in the designated promo code field during checkout before completing your reservation.
What types of accommodations can I book on Hotels?
Hotels offers a broad selection of lodging options including hotels, bed and breakfasts, condos, resorts, and apartments to suit various travel needs and budgets.
Does Hotels offer a loyalty program?
Hotels features the One Key loyalty program, allowing members to earn points on eligible bookings and redeem rewards across participating Expedia Group brands.
Are there exclusive deals available on the Hotels mobile app?
Exclusive mobile-only deals are available when booking accommodations using the Hotels app on iPhone or Android devices.
How does Hotels ensure competitive pricing?
Hotels provides competitive pricing through frequent last-minute deals and a price match guarantee to ensure you secure the best available rate.
Can I filter search results by amenities and guest reviews on Hotels?
Hotels allows users to filter accommodation searches by criteria such as location, price, star rating, amenities, accessibility features, and guest ratings, supported by over two million verified reviews.
What kind of customer support does Hotels provide?
Hotels offers 24/7 customer support through call centers, ensuring guests can receive assistance at any stage of their travel planning or stay.
Is the Hotels website accessible for travelers with disabilities?
The Hotels website and app are designed with accessibility in mind, providing information on amenities and features for guests with disabilities.
Hotels Discount: Members receive a 25% discount or more at hotels. Book anytime. 🚫 5/26/25 |
Hotels Discount: Customers receive 25% off or more. 🚫 5/26/25 |
Hotels Discount: Customers receive 25% off or more. 🚫 5/26/25 |