SHEIN is an international online fashion retailer known for offering a wide range of clothing, accessories, and lifestyle products. Established in 2008, the company has grown to become a prominent global e-commerce platform, with a strong presence in the United States. SHEIN specializes in affordable, trend-driven fashion for women, men, and children, as well as a selection of home goods, beauty items, and pet accessories. Its extensive catalog is updated frequently to reflect the latest styles and seasonal trends, catering to a broad range of tastes and preferences.
SHEIN’s primary focus is on women’s fashion, offering numerous options across categories such as dresses, tops, pants, skirts, outerwear, shoes, and swimwear. The retailer also provides a substantial selection of men’s and children’s clothing, making it a one-stop online destination for family shopping. Beyond apparel, SHEIN features accessories including jewelry, bags, hats, belts, and scarves, as well as a growing range of beauty products and home decor items. The store’s platform is designed for ease of use, with search and filter tools that allow customers to navigate by size, color, style, and price range.
Operating exclusively online, SHEIN ships to over 150 countries and regions, with dedicated logistics infrastructure to support efficient deliveries in the United States. The website and mobile app both offer user-friendly interfaces and multiple language options. SHEIN emphasizes a fast-fashion approach, regularly releasing new collections and limited-edition collaborations. The store’s product assortment is designed to be accessible and inclusive, with a wide variety of sizes available, including plus-size apparel and adaptive clothing in select ranges.
Product categories
- Women’s Clothing: Dresses, tops, t-shirts, blouses, pants, jeans, shorts, skirts, outerwear, swimwear, lingerie, and activewear.
- Men’s Clothing: T-shirts, shirts, hoodies, jackets, jeans, pants, shorts, and activewear.
- Kids’ Clothing: Apparel for girls and boys, including tops, bottoms, dresses, sets, and outerwear.
- Shoes: Sneakers, sandals, boots, flats, heels, and slippers for all age groups.
- Accessories: Jewelry, watches, sunglasses, bags, belts, hats, hair accessories, and more.
- Beauty and Personal Care: Makeup products, skincare, hair care, tools, and nail accessories.
- Home & Living: Bedding, storage, kitchenware, home decor, wall art, lighting, organizers, and textiles.
- Pet Supplies: Apparel, accessories, and toys for pets.
- Plus Size: Extensive selection of clothing in extended sizes.
Store benefits
- Wide product selection covering fashion, beauty, home, and lifestyle needs.
- Frequent updates with new arrivals reflecting current trends.
- User-friendly website and mobile app with advanced search and filtering features.
- Inclusive sizing, including plus-size and extended size options.
- Detailed product pages with photos, sizing guides, customer reviews, and care information.
- Multiple secure payment options, including credit/debit cards, PayPal, and select alternative methods.
- Order tracking available through the website and app.
- Customer support accessible via online chat, email, and help center resources.
- Return and exchange policy on eligible items, with guidelines provided on the website.
- Special collections and collaborations released periodically.
Shipping and delivery
- Standard and express shipping options available within the United States.
- Estimated delivery times and shipping fees are displayed during checkout.
- Order tracking provided for all shipped packages.
- Free shipping thresholds may apply based on order value or promotional periods.
- Delivery partners include a range of national and international logistics companies.
Customer support and policies
- Comprehensive help center with answers to frequently asked questions.
- Online chat and email support for order issues, returns, and product inquiries.
- Return policy typically allows for returns within a specified period after receipt, subject to conditions outlined on the website.
- Refunds processed according to payment method and return approval.
- Detailed size guides and measurement charts provided for most apparel items.
How to save when shopping at SHEIN
- Sign up for a SHEIN account to receive notifications about new arrivals and special events.
- Download the SHEIN mobile app for access to app-exclusive updates and features.
- Subscribe to the SHEIN newsletter for information about product launches and seasonal collections.
- Review the homepage and special sections for information on current sales and limited-time offers.
- Check the “Sale” or “Clearance” categories for discounted merchandise.
- Take advantage of bundled deals, multi-buy offers, or other promotions when available.
- Look for loyalty programs or rewards opportunities for repeat customers.
How to apply a discount code
- Add the desired items to your shopping bag on the SHEIN website.
- Proceed to the checkout page once you are ready to complete your purchase.
- Locate the field labeled “Coupon Code” or similar during the checkout process.
- Enter your valid discount code into the designated box.
- Click “Apply” to ensure the code is accepted and the discount is reflected in your order total.
- Complete the checkout process by providing your shipping and payment information.