Latest Hotels Voucher Codes & Deals

Hotels is a leading online accommodation booking platform serving travellers across the United Kingdom and worldwide. Established in 1991 and rebranded in 2002, Hotels has built a reputation for offering an extensive selection of lodging options to suit all types of travellers, from business professionals to families and solo adventurers. As a subsidiary of Expedia Group since 2001, Hotels provides access to over 325,000 properties in approximately 19,000 destinations globally.

The platform is designed for convenience, enabling users to search for accommodations based on location, price range, star rating, and available amenities. Each property listing features detailed descriptions, high-quality images, and verified guest reviews to help travellers make confident booking decisions. Whether searching for luxury hotels in city centres or cosy bed and breakfasts in scenic countryside locations across the United Kingdom, Hotels caters to a diverse range of preferences and budgets.

Accommodation Categories Available on Hotels

• Hotels
• Bed and breakfasts (B&Bs)
• Apartments
• Resorts
• Other commercial lodgings

User Experience and Booking Features on Hotels

Hotels stands out for its user-friendly interface that simplifies the process of finding and reserving accommodation. Travellers can filter search results by criteria such as price, star rating, guest reviews, neighbourhoods, or key amenities like free Wi-Fi or breakfast included. The booking process is straightforward and transparent, with clear information regarding room types, cancellation policies, and payment options.

The website also supports customer service channels for assistance throughout the booking journey. With secure payment methods and helpful information about each property’s facilities and location, Hotels ensures a smooth experience from browsing to check-in.

Loyalty Programme: One Key

In July 2023, Hotels introduced its new loyalty programme called One Key. This rewards system allows members to earn benefits with every stay booked through the platform. While this replaced the previous Hotels.com Rewards programme—resulting in changes to reward levels—One Key continues to offer exclusive deals and opportunities for savings to frequent customers.

Hotel Price Index: Industry Insights from Hotels

The Hotel Price Index (HPI) is a valuable resource published biannually by Hotels since 2004. Based on real prices paid by customers for hotel rooms around the world, the HPI provides data-driven insights into international accommodation price trends. This index is utilised by journalists and hoteliers alike as a reliable reference point for analysing market fluctuations within the travel sector.

Advertising Campaigns and Brand Partnerships

• The memorable ‘Captain Obvious’ character has featured prominently in advertising campaigns since 2014—helping position Hotels as an accessible choice for all types of bookings.
• Hotels has established high-profile partnerships with major sporting events including official sponsorship of the UEFA Champions League and Super Cup since 2018–19 alongside Expedia.
• The brand also became an Official Travel Partner of the NBA in December 2020.

Accessibility and Privacy Considerations at Hotels

Hotels has addressed accessibility concerns by enhancing its website with detailed information about accessible rooms following legal proceedings related to reservation access for persons with mobility disabilities. Additionally, privacy practices have been reviewed after reports regarding session-replay functionality within its mobile app; customers are encouraged to review current privacy statements before submitting personal data.

Main Advantages of Booking Accommodation via Hotels

• Vast selection of properties across thousands of destinations worldwide
• User-friendly booking process with comprehensive filtering options
• Loyalty programme offering exclusive member benefits through One Key
• Transparent property information including photos, amenities, reviews, and policies

How to apply a discount code on Hotels

• Select your destination on the Hotels website or app and choose your preferred accommodation.
• Add your selected room type to your booking basket by clicking 'Book now' or similar prompts.
• Proceed towards checkout where you will find an option labelled 'Discount code', 'Voucher', or 'Promo code'.
• Enter your valid discount code into the provided field exactly as shown without spaces or errors.
• Select 'Apply' so that your saving is calculated before completing payment details.