Get the Latest Temu Voucher Codes & Offers + Free Shipping

Temu is an online marketplace that serves customers in the United Kingdom with a wide range of products across numerous categories. Launched in 2022, Temu is operated by PDD Holdings, a multinational commerce group with experience in global e-commerce. The platform offers a broad selection of goods, allowing customers to browse and shop for everyday essentials, niche products, and specialty items in one place.

Temu’s catalogue is notable for its diversity, spanning electronics, fashion, homewares, beauty products, toys, crafts, pet supplies, and more. The marketplace connects buyers with sellers and manufacturers worldwide, focusing on providing access to a variety of products at competitive prices. The store is accessible through its official website and mobile applications, supporting customers throughout the UK with English-language content and localised service options.

Product categories

• Clothing and accessories for men, women, and children
• Electronics and gadgets, including mobile accessories, smart devices, and wearables
• Home and kitchen supplies such as cookware, storage, decor, and textiles
• Beauty and personal care items, including skincare, haircare, and grooming tools
• Toys, games, and hobby supplies
• Jewellery, watches, and fashion accessories
• Sports and outdoor equipment
• Office and school supplies
• Automotive accessories and tools
• Pet products, including toys, grooming tools, and accessories
• Craft, DIY, and art materials
• Garden and outdoor living products

Customers shopping on Temu can browse products by category or use the search function to find specific items. Product listings typically include detailed descriptions, customer reviews, images, and information about shipping and delivery estimates. The platform supports a variety of payment methods commonly used in the United Kingdom, such as major credit cards, PayPal, and other secure payment gateways.

Shopping experience and services

• User-friendly website and mobile apps with intuitive navigation
• Multilingual support with content in British English
• Order tracking and delivery updates
• Customer support via online chat, email, and help centre resources
• Flexible return and refund policies, subject to terms and conditions
• Account management features, including wishlists and order history

Temu aims to provide customers with a convenient shopping experience by streamlining the ordering, payment, and delivery processes. Its platform aggregates offers from multiple sellers, enabling shoppers to compare a wide range of products in terms of features, specifications, and customer ratings. The review system allows users to read feedback from previous buyers, assisting them in making informed purchasing decisions.

The store regularly updates its inventory to reflect current trends and seasonal demands. Customers can find items suited for personal use, gifts, hobbies, or household needs. Temu also features themed collections and curated selections for special occasions or specific interests, such as home organisation, fitness, or DIY crafts.

Shipping and delivery

• Shipping options available across the United Kingdom
• Delivery times and costs vary based on the product and shipping method selected
• Order tracking is provided for most shipments
• Estimated delivery dates are given during checkout

Temu works with various logistics partners to fulfil orders. Shipping times and costs depend on the item’s origin, size, and the delivery location within the UK. Some products may qualify for free shipping, subject to specific conditions. Customers can monitor the status of their orders using tracking information available in their account dashboard.

Returns and customer support

• Returns are accepted for eligible items, subject to the platform’s return policy
• Refunds are processed according to the terms outlined on the Temu website
• Online customer support is available for inquiries about orders, payments, and returns
• Help centre resources provide answers to common questions

The platform’s return policy outlines the conditions for returning items and obtaining refunds. Customers are encouraged to review the specific return terms for each product, as some exclusions or special requirements may apply. Assistance is available through the help centre or direct communication with the customer service team.

How to apply a discount code

• Visit the Temu website and sign in to your account.
• Browse the store and add the desired items to your shopping basket.
• Proceed to the checkout page.
• Locate the field labelled “Discount code” or “Promo code” during the checkout process.
• Enter your valid discount code into the designated field.
• Click the “Apply” button to ensure the code is accepted and the discount is reflected in your order total.
• Complete your payment to finalise the order.